Privacy Policy

Effective Date: 3 September 2024

At **DS Financial**, we recognize the critical importance of your privacy and are deeply committed to protecting the **personal data** you entrust to us. This Privacy Policy explains our comprehensive approach to the collection, usage, and safeguarding of your information when you access our website, register an account, or engage in trading activities with us.

1. Information We Collect

We collect necessary personal data through secure channels to provide and enhance our services. This information includes:

• **Personal & Identity Details:** Your full name, email address, telephone number, and banking/payment details are collected during account registration and verification.
• **Financial and Trading Data:** Information related to your trading activity, current account balances, portfolio value, and transaction history.
• **Technical Information:** Data automatically collected about your access, including your IP address, browser type, operating system, unique device identifiers, and platform usage metrics.
• **Cookies and Tracking:** Data gathered via cookies to optimize your user experience, perform analytics, and measure the performance of our services and website (as detailed in our Cookie Policy).

2. How We Utilize Your Information

Your personal information is used exclusively for the following legitimate business and regulatory purposes:

• **Account Management & Transaction Processing:** To verify your identity, successfully open and maintain your trading account, and efficiently process deposits and withdrawals.
• **Dedicated Customer Support:** To effectively respond to your inquiries, address technical issues, and provide continuous operational assistance.
• **Service Optimization:** To analyze platform usage patterns, allowing us to improve the functionality, performance, and security features of our services.
• **Marketing Communications:** With your explicit consent, we may send you updates on new products, services, and promotional offers.
• **Legal and Regulatory Compliance:** To fulfill our statutory and regulatory obligations, including adherence to financial reporting, AML, and KYC requirements.

3. Disclosure of Your Information

**DS Financial will never sell or rent your personal data.** We only share your information with trusted external parties under strict confidentiality and security measures:

• **With Trusted Service Providers:** We engage reliable third-party partners to support key functions such as payment processing, IT infrastructure, advanced analytics, and customer care. These partners are bound by contractual obligations to protect your data.
• **For Legal Compliance:** We may disclose information to regulatory bodies, government authorities, or courts when legally compelled to do so under applicable law or regulation.
• **Due to Corporate Restructuring:** Information may be transferred as part of a merger, acquisition, or internal restructuring process, subject to confidentiality agreements protecting your data.

4. Data Protection and Security Measures

We implement **robust administrative, technical, and physical safeguards** to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include data encryption, firewalls, stringent access controls, and secure server management. However, it is important to acknowledge that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your jurisdiction and the applicable data protection laws, you may be entitled to exercise the following rights:

• **Access and Rectification:** The right to access and update your personal data directly via your account settings or by contacting our support team.
• **Deletion Request:** The right to request the deletion of your personal data, subject to legal and regulatory data retention requirements that we must adhere to.
• **Marketing Preference Management:** The ability to easily manage or withdraw consent for marketing communications using unsubscribe links or by contacting us.
• **Portability and Restriction:** The right to request a copy of your data in a structured format and, where applicable, to object to or restrict certain types of data processing.

6. Third-Party Websites

Our website may contain links that direct you to external websites not operated by DS Financial. We are **not responsible for the privacy practices, policies, or content** of these third-party websites. We strongly recommend reviewing their respective privacy policies before submitting any personal information.

7. Children’s Privacy

Our services are strictly designed for use by individuals who are **18 years of age or older**. We do not knowingly collect personal information from minors. Should we become aware that a child has provided us with personal data, we will take immediate and prompt action to delete that information.

8. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our legal obligations, operational practices, or technological advancements. Updates will be published on this page, and we will notify you of material changes via email or prominent notices on the Platform. We encourage you to review this Policy regularly.

By using the DS Financial website and services, you affirm that you have read, fully understood, and agreed to the terms outlined in this Privacy Policy.